All sales of customized products are final. It is the responsibility of the customer to submit the proper files, setup within the templates in the requested specifications indicated on our website. Image colours, lightness, darkness of images are not grounds for a refund. If there is anything out of character when we review your files, the customer will be notified. If colour matching is a concern, a physical button proof can be sent out for approval upon request.
There will be a 10% Restocking Fee on all DIY button making machines & punches returns. All sales final on button making components.